Tabaccheria Noli guarantees the replacement of the product with another of equivalent value or the refund of the amount paid. To benefit from the Money Back Guarantee simply follow these instructions: Within 14 days of receipt of the parcel send an e-mail (firstname.lastname@example.org) explaining your reasons for returning the item.
Specify also whether you would prefer to replace the product with another of the same value or be reimbursed for the amount paid.
Send back the product in its original packaging, carefully sealed and complete with any warranty certificate.
Send the parcel insured to:
Galleria Vittorio Emanuele 82
20124 Milano (Italy)
The customer will be responsible for paying the cost of shipment and insurance.
If the goods are returned due to an error on the part of Tabaccheria Noli (erroneous shipment or other) we shall pay shipping and insurance costs. Within 7 days after receiving the returned product Tabaccheria Noli will send the replacement products to the recipient or, alternatively, refund the full amount of the order.